terms & conditions
TERMS & CONDITIONS
Effective Date: September 15, 2025
ALL SALES FINAL. DUE TO THE NATURE OF THIS LIMITED-TIME / LIMITED-EDITION SALE, ALL SALES ARE FINAL. NO RETURNS, EXCHANGES, OR ORDER MODIFICATIONS AFTER AN ORDER IS PLACED.
Customer Service: Please email your order number and question to howdy@chromecowboy.com.
1) Agreement to Terms
Welcome to the official website of Chrome Cowboy (the “Website” or “Site”). These Terms of Use (the “Terms”) govern: (i) your use of the Website; (ii) your participation in any services offered through the Website (the “Services”); (iii) your submission of information, text, images, reviews, or other content (“User Content”); and (iv) your use of content made available on the Website, including text, images, graphics, logos, trademarks, trade dress, audio/video, software and other materials owned by Chrome Cowboy or its licensors (collectively, the “Chrome Cowboy Content”).
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (which describes our cookie practices and how we handle personal information).
If you do not agree, do not use the Site.
2) Privacy & Cookies
Please review our Privacy Policy for information on how we collect, use, and disclose information and how we use cookies and similar technologies. By using the Site, you consent to our privacy practices.
3) Ownership; Reservation of Rights
The Site, Services, and Chrome Cowboy Content are protected by U.S. and international laws. Except for the limited license in Section 5, all rights are reserved by Chrome Cowboy LLC and/or its licensors. You may not copy, modify, distribute, create derivative works, or reverse engineer any part of the Site or Chrome Cowboy Content without our prior written consent.
4) User Content & License to Chrome Cowboy
If the Site allows you to submit User Content (e.g., product reviews, photos), you grant Chrome Cowboy a non-exclusive, worldwide, royalty-free license to host, store, use, reproduce, modify, display, and distribute your User Content solely to operate, promote, and improve the Site and Services. You represent and warrant you have all rights necessary to grant this license and that your User Content complies with these Terms and applicable law.
5) License to You
Subject to your compliance with these Terms, Chrome Cowboy grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and view the Chrome Cowboy Content for your personal, non-commercial use. You may not (i) resell or commercially exploit the Site or Content; (ii) modify or create derivative works; (iii) reverse engineer any part of the Site; or (iv) use the Site to build a competing product or service.
6) Code of Conduct
You agree not to:
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Upload or transmit unlawful, obscene, hateful, harassing, pornographic, or infringing content, or content that invades another’s privacy.
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Post others’ personal data without consent.
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Infringe any third-party rights (copyrights, trademarks, trade secrets, publicity/privacy rights).
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Upload malware or code intended to disrupt or damage systems.
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Use bots or automated means to access the Site or to artificially generate traffic/orders.
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Attempt to probe, scan, test, or bypass any security measures.
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Use the Site in violation of any applicable law.
We may monitor, remove content, and suspend or terminate access for violations.
7) Monitoring; Suspension
We may monitor use of the Site and remove or request removal of content that violates these Terms. We may suspend or terminate the Services or your access at any time for conduct we determine is harmful or violates these Terms or our Privacy Policy.
8) Third-Party Links
The Site may contain links to third-party websites (“Linked Sites”). We are not responsible for Linked Sites, their content, or their privacy practices. If you submit personal information to a Linked Site, it is governed by that site’s policies.
9) User Disputes
You are solely responsible for your interactions with other users. Chrome Cowboy is not responsible or liable for any disputes between you and other users.
10) Products; Availability; Descriptions
“Products” means any goods offered for sale on the Site. We may update or discontinue Products without notice. We strive for accuracy, but errors may occur (e.g., descriptions, pricing, availability). Colors and appearance may vary by device. We reserve the right to correct errors and update information at any time without prior notice.
11) Pricing; Taxes; Duties; Limits
Prices are in U.S. Dollars unless stated otherwise and are subject to change without notice. Applicable taxes, duties, and shipping are additional and shown at checkout. You are responsible for all taxes and duties applicable to your order. We may limit quantities and refuse or cancel orders (e.g., suspected reseller or fraud activity).
12) Orders; Payment; Electronic Communications
By placing an order, you authorize us (or our payment processor) to charge your selected payment method for the total amount. Orders are offers to purchase and are subject to acceptance by Chrome Cowboy. We may require additional verification before acceptance. If payment is not received, we may cancel your order.
By using the Site and placing an order, you consent to receive transactional communications electronically (e.g., order confirmations, notices). Such communications satisfy legal requirements that they be in writing.
13) Shipping; Risk of Loss
Shipping times are estimates only. Title and risk of loss pass to you upon our delivery of the order to the carrier. We are not responsible for delays outside our control. If an order cannot be delivered due to an incorrect address, refusal, or failure to pick up/sign, the carrier may return it; we may treat it as a final sale consistent with the ALL SALES FINALpolicy or handle on a case-by-case basis at our discretion.
14) Returns / Exchanges — ALL SALES FINAL
Because certain offerings are limited-time or limited-edition, all sales are final. No returns, exchanges, or order modifications after an order is placed. If you received a damaged or incorrect item, contact howdy@chromecowboy.com within 5 days of delivery with: (i) order number, (ii) description, and (iii) clear photos of the item and packaging. We’ll review and, at our discretion and subject to availability, may repair, replace, or provide a refund or credit. Packaging/boxes may show transit wear and are not covered as “damaged goods.”
15) International Orders (If Offered)
International customers are the importer of record and responsible for all import duties, taxes, and fees. Additional delivery information may be required by the carrier. Failure to provide requested information may result in return of the shipment. International delivery timelines are not guaranteed.
16) Non-Alcoholic Product Disclaimer
Chrome Cowboy beverages are non-alcoholic. Any references to nightlife, celebrations, or similar themes are for brand storytelling only and do not imply alcohol content.
17) DMCA — Copyright Complaints
Chrome Cowboy respects intellectual property rights. If you believe content on the Site infringes your copyright, please email howdy@chromecowboy.com with a DMCA-compliant notice (17 U.S.C. §512) identifying the work, the infringing material, your contact info, a statement of good-faith belief, and a statement under penalty of perjury that you are authorized to act, plus your physical or electronic signature.
18) Disclaimer of Warranties
THE SITE, SERVICES, CONTENT, AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHROME COWBOY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND MAKES NO WARRANTY REGARDING ACCURACY, RELIABILITY, OR AVAILABILITY, OR THAT THE SITE IS FREE OF HARMFUL COMPONENTS.
19) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHROME COWBOY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, SERVICES, CONTENT, OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY FOR ANY CLAIMS RELATING TO THE SITE OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) AT ISSUE OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
(Some jurisdictions do not allow certain limitations; some terms may not apply to you.)
20) Indemnification
You agree to defend, indemnify, and hold harmless Chrome Cowboy and its officers, directors, employees, agents, and affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your User Content, your use of the Site, or your violation of these Terms or applicable law.
21) Force Majeure
We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, epidemics/pandemics, utility or internet failures, or governmental actions.
22) Dispute Resolution; Arbitration; Class Action Waiver
Please read carefully. Except for qualifying small-claims matters, you and Chrome Cowboy agree to resolve any dispute arising out of or relating to these Terms, the Site, Services, or Products through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will be conducted by a single neutral arbitrator by video or teleconference when feasible, or in Fresno County, California if an in-person hearing is needed. YOU AND CHROME COWBOY WAIVE THE RIGHT TO JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION; arbitration will proceed on an individual basis only.
Opt-Out: You may opt out of arbitration within 30 days of first accepting these Terms by emailing howdy@chromecowboy.com with subject “Arbitration Opt-Out” and your full name and mailing address. If you opt out, or if this section is found unenforceable, disputes will be resolved exclusively in the state or federal courts located in Fresno County, California, and you consent to such jurisdiction and venue.
23) Changes to Terms
We may modify these Terms prospectively at any time by posting the updated version on the Site with a new effective date. Your continued use of the Site after changes are posted constitutes acceptance.
24) Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms at any time.
25) Entire Agreement; Severability; Waiver
These Terms, together with the Privacy Policy and any additional terms presented for specific Services or promotions, are the entire agreement between you and Chrome Cowboy regarding the Site and Products. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver.
26) Contact Us
Chrome Cowboy LLC
Email: howdy@chromecowboy.com
Chrome Cowboy
PO Box 248
Fowler, California 93625
